Understanding your Role, Personal Development & Duty of Care

Course Overview:
This course introduces key principles that underpin effective, professional practice in the health and social care sector. The session covers three essential topics: Understanding Your Role, Personal Development, and Duty of Care, forming part of the Care Certificate Standards and supporting compliance with CQC and Skills for Care expectations.

This course is ideal for new staff, those undergoing induction, or anyone seeking to refresh their understanding of care responsibilities and professional conduct.

By the end of the session participants will be able to:

•        Understand their own role

•        Work in ways that have been agreed with their employer

•        Understand working relationships in health and social care and work in partnership

•        Agree a personal development plan

•        Develop their knowledge, skills and understanding

•        Understand how duty of care contributes to safe practice

•        Understand support available for addressing dilemmas that may arise about duty of care

•        Deal with comments, complaints, incidents, errors and near misses

•        Deal with confrontation and difficult situations

Course Details

Duration: 3 hours (face-to-face & Virtually via Teams)

Certification Validity: 1 Year

Enquire Here: www.occuteach.co.uk/contact or call 01934 910333